TERMS AND CONDITIONS

Version Date: 20 March 2026

12 Commerce Avenue, Warana QLD 4575

291 Cliveden Avenue, Oxley QLD 4075

accounts@willysworkshop.com.au  |  willysworkshop.com.au

PREAMBLE

Willys Consolidated Pty Ltd (ACN 662 022 077), trading as Willy’s Workshop (the “Business”), operates workshops in Warana (Sunshine Coast) and Oxley (Brisbane), Queensland, and supplies diesel performance tuning (including ECU remapping and emissions solutions), mechanical servicing and repairs (including logbook servicing, heavy diesel, engine rebuilds and fleet maintenance), and aftermarket parts supply (together, the “Services” and “Parts” respectively). Some Services are available on a mobile or on-site basis, and vehicle pick-up and/or drop-off may be offered where agreed in writing.

By any of the following, the customer identified in an accepted quote, booking or invoice (the “Customer”) accepts and is bound by these terms and conditions (the “Terms”): signing or accepting a Quote, approving work by email or SMS, making any payment (including a deposit, booking fee or the Price), booking online, delivering or arranging delivery of a vehicle, or otherwise instructing the Business to proceed.

These Terms apply to both consumers and to business or fleet customers. Certain rules apply only to consumers under the Australian Consumer Law (the “ACL”) and certain rules apply only to business or fleet customers. Consumer-only rules appear in Section 15 and business-only rules appear in Section 16. Where other sections refer to the ACL, those provisions apply to consumers as required by law.

 

1. WHAT THESE TERMS COVER; DOCUMENT PRIORITY; CHANGES

1.1. Scope. These Terms govern all Services and Parts supplied by the Business at its workshops and through any mobile or on-site Services, as well as any agreed vehicle collection and/or delivery services. Each accepted quote, job, or booking is a separate contract on these Terms.

1.2. Priority of Documents. If there is any inconsistency between documents, the order of priority is: (a) a signed or accepted Quote (including any special conditions expressly stated to override these Terms), (b) these Terms, and (c) any other document referred to or provided.

1.3. Updates. The Business may update these Terms for future work or bookings by publishing a new version at willysworkshop.com.au or attaching updated Terms to new quotes or booking confirmations. The version of these Terms stated as effective on or by their version date (the “Version Date”) will apply to future work accepted after that date. Changes do not affect a Quote already accepted unless agreed in writing.

 

2. QUOTES, ESTIMATES, BOOKINGS AND AUTHORISATIONS

2.1. Quotes and Estimates. A “Quote” is a document (including a digital quote) issued by the Business that sets out proposed Parts and/or Services and pricing. Unless withdrawn earlier, a Quote remains open for acceptance for 14 days from its date, after which a new Quote may be required. Any price estimate, whether verbal or written, is indicative only and not a binding commitment to perform at the estimate; actual pricing depends on diagnosed faults, vehicle condition and additional work required after inspection or disassembly.

2.2. Bookings and Booking Fees. A “Booking” is a scheduled time and date (and, if relevant, location) for the performance of Services. The Business may require a non-refundable fee identified as a “Booking Fee” in the Quote or booking confirmation to secure a Booking. If the Booking proceeds, the Booking Fee will be credited against the final Price.

2.3. Deposits and Special-Order Parts. The Business may require a deposit before ordering special-order Parts or commencing significant work. Special-order or non-stock Parts may be non-cancellable and non-returnable once ordered. Deposits may be non-refundable except as required by the ACL for consumers or where the Business cannot supply.

2.4. Authorisations and Variations. The Customer may provide approvals, instructions and variations in writing, including by email or SMS, and such approvals are valid and binding. The Business may seek and obtain Customer authorisation for additional work and price changes via email, SMS or phone, and may make and retain written records of approvals (including contemporaneous file notes of phone approvals). The Customer may elect to give an authorisation cap (for example, “proceed with additional work up to $800.00 without further approval”). All material variations to scope or price will be confirmed in writing (including by email or SMS).

2.5. Timing. Timeframes for completing Services are estimates only. Delays can occur due to parts availability, diagnostic complexity, supplier delays, third-party scheduling, or other reasonable factors. The Business will use reasonable endeavours to meet any target dates.

2.6. Parts Not in Stock. Where Parts are not in stock at the time of quoting, the Business may adjust the Price to reflect supplier pricing at the time of supply. If there is a material price change, the Business will seek the Customer’s approval before proceeding.

 

3. CUSTOMER RESPONSIBILITIES (VEHICLE AND INFORMATION)

3.1. Authority and Ownership. The Customer warrants they are the owner of the vehicle presented for Services or have the authority of the owner to authorise the Services. For business or fleet vehicles, the signatory warrants they have authority to bind the relevant entity.

3.2. Information and Cooperation. The Customer must provide accurate information, disclose known faults, modifications, prior repairs or tuning, and supply any wheel lock keys, radio or ECU codes, immobiliser keys and any special instructions needed to access or service the vehicle.

3.3. Registration and Insurance. If the vehicle will be driven on public roads (including road testing), the Customer warrants the vehicle is appropriately registered, and the Customer maintains insurance they consider appropriate. For unregistered or off-road vehicles, road testing will not occur except as lawfully permitted.

3.4. Valuables and Cleanliness. The Customer must remove personal items and valuables before handover. The Business is not responsible for loss of personal items left in the vehicle unless caused by the Business’s negligence.

3.5. Pre-Work Condition, Photos, and Diagnostics. The Business may take photos or videos and perform pre-work inspections and diagnostics to document condition. Reasonable diagnostic and inspection fees may be charged, including where the Customer elects not to proceed with further work after diagnosis.

3.6. Mobile or on-Site Services. If Services are to be performed at the Customer’s premises or nominated location (the “Services Location”), the Customer must: (a) provide safe, lawful access, adequate space, lighting, and, if required, power and compressed air; (b) ensure the site complies with work health and safety laws and is free of hazards; and (c) obtain any necessary site access approvals. The Business may decline or cease work if conditions are unsafe or non-compliant and may charge reasonable waiting time or aborted visit fees.

3.7. Test Drives and Fuel. The Customer authorises reasonable test drives, road testing and chassis-dynamometer (dyno) testing as required for diagnosis and quality control. If needed, the Business may add a reasonable amount of fuel and charge it at market rates.

3.8. Environmental and Waste. The Business may charge reasonable environmental or disposal fees for fluids, filters and other waste, as disclosed in the Quote or invoice.

 

4. PERFORMANCE TUNING, MODIFICATIONS AND EMISSIONS DELETES

  CRITICAL RISK SECTION 

4.1. Definitions. “Modifications” means performance tuning, ECU remapping, and any engine, transmission, driveline, exhaust or emissions system changes. If the Customer requests or authorises the removal, disabling or bypassing of emissions or ADR equipment (including diesel particulate filters (DPF), exhaust gas recirculation (EGR) or AdBlue/DEF systems) or other non-compliant modifications (together, “Emissions Deletes”):

(a)  Emissions Deletes are generally unlawful for vehicles used on public roads in Australia and may breach registration requirements, Australian Design Rules (ADRs), environmental or roadworthiness laws.

(b)  The Customer is solely responsible for how and where the vehicle is used after the work. The Business does not authorise or condone unlawful on-road use of non-compliant vehicles.

(c)  Possible consequences include fines, defect notices, registration cancellation, insurer claim denial, and roadside inspection issues. Subject to the ACL for consumers, the Business is not liable for these outcomes.

4.2. Off-Road or Track-Only Setups. Tunes, calibrations or Parts labelled “off-road use only” are intended only for closed courses, competition, agricultural, mining or other non-public road use as applicable. The Customer is responsible for ensuring lawful use and transport of such vehicles or Parts.

4.3. Performance Outcomes and Risks. No guarantee is given of specific performance, power, torque, drivability, fuel economy or emissions outcomes. Results vary with vehicle condition, configuration and use. Modifications, especially to diesel engines and driveline components (including turbochargers, transmissions, clutches and DPF systems), can increase wear or precipitate failure. The Customer acknowledges these risks and, subject to the ACL for consumers, the Business is not responsible for subsequent failures where the Business performed with due care and skill and the risk was disclosed.

4.4. Reversibility and OEM Warranty. Reverting to factory software or hardware may not be possible or may leave traces detectable by OEM diagnostics. Manufacturer warranties may be affected or voided. The Customer acknowledges these risks.

4.5. Dyno and High-Load Testing. The Customer acknowledges inherent risks of dyno and high-load testing, including risks from tie-down stress, tyre or wheel failure, fluid leaks or overheating. The Customer authorises the Business to conduct such testing. The Business may refuse dyno testing if, in its reasonable opinion, the vehicle’s condition is unsuitable.

 

5. PARTS SUPPLIED BY US (INCLUDING NEW/USED/RECONDITIONED)

5.1. What May Be Supplied. Parts supplied by the Business may be new, OEM, aftermarket, reconditioned or second-hand, as agreed with the Customer or reasonably selected by the Business to meet the brief. Where relevant, the type of Part will be identified on the invoice.

5.2. Manufacturer Warranties. If a Part carries a manufacturer warranty, claims will be handled either by the Business as reseller or by the manufacturer or distributor directly, in accordance with their procedures. Any manufacturer warranty terms and limitations apply in addition to the Customer’s rights under the ACL (for consumers).

5.3. Special-Order and Backordered Parts. Lead times for special-order or backordered Parts are estimates only. Some Parts are non-cancellable and non-returnable once ordered. Deposits or advance payments may be required. If a supplier discontinues or materially delays Parts, the Business will notify the Customer and discuss alternatives or a refund of amounts paid for the affected Part(s).

5.4. Retention of Title and PPSA. Title to Parts supplied by the Business does not pass to the Customer until all amounts owing for those Parts and related Services are received in full in cleared funds. Until title passes, the Customer must: (a) keep the Parts separate and identifiable, and in good condition; and (b) not sell, encumber or otherwise deal with the Parts except in the ordinary course of business (for business Customers). The Customer grants the Business a security interest in the Parts and any proceeds to secure payment of all amounts owing and agrees the Business may register a purchase money security interest (PMSI) under the Personal Property Securities Act 2009 (Cth) (the “PPSA”). The Customer will do all things reasonably required to enable registration, perfection and enforcement. To the extent permitted by law, the Customer waives rights to receive notices under the PPSA (including under sections 95, 121(4), 130, 132(3)(d), 132(4) and 135) and agrees that sections 142 and 143 do not apply. Nothing in this clause limits any repairer’s lien.

5.5. Delivery or Collection for Parts-Only Sales. For Parts-only sales, risk of loss passes on delivery to the Customer’s nominated address or carrier, or on collection. Freight options and costs will be advised or selected by the Customer. The Customer must inspect on receipt and notify the Business of any transit damage within 2 Queensland Business Days, reasonably cooperate in any carrier claim, and retain packaging for inspection.

 

6. CUSTOMER-SUPPLIED PARTS

6.1. Acceptance at Discretion. The Business may accept or reject customer-supplied parts, lubricants or consumables in its discretion.

6.2. Warranty Position. No warranty is provided by the Business on customer-supplied parts. The Business’s normal labour warranty on installation work applies to its workmanship only (see Section 7) and does not cover failures caused by customer-supplied parts.

6.3. Inspection and Suitability. The Business may inspect and refuse to install parts that are unsuitable, incorrect, illegal for the intended use, or unsafe. Additional labour may be charged where parts are ill-fitting, defective or require modification.

6.4. Consequences of Failure. If faults arise due to customer-supplied parts, the Customer is responsible for additional diagnostics, removal and re-installation labour and any related costs.

6.5. Old Parts and Disposal. Unless the Customer requests return of removed parts at or before authorisation of the work, removed parts may be disposed of. Some parts may carry manufacturer or supplier core charges; where applicable, these will be charged or credited in accordance with the supplier’s policy.

 

7. WARRANTIES — EXPRESS WARRANTIES AND EXCLUSIONS; HOW TO CLAIM

7.1. Express Warranties. In addition to any rights under the ACL for consumers, the Business provides the following express warranties:

(a)  Labour warranty: 12 months from the date of completion of the relevant Services, covering defects in workmanship.

(b)  Parts supplied by the Business: 12 months from the date of purchase or installation (whichever is later), subject to any manufacturer terms and fair wear and tear.

(c)  Engine rebuilds and major engine work: 12 months or 20,000 km from completion (whichever occurs first).

7.2. Remedies. The Business will, at its option and subject to law: (a) repair, re-perform or replace the defective workmanship or Part; or (b) refund the Price paid for the defective workmanship or Part. Towing, hire car and other consequential costs are addressed in Section 13.

7.3. Exclusions and Conditions. Subject to the ACL for consumers, the express warranties do not cover:

(a)  misuse, abuse, neglect, competition or track use, or illegal use;

(b)  contamination, overheating, lack of lubrication, incorrect or poor-quality fuels or fluids, or failure to follow service intervals;

(c)  subsequent modifications or tuning by third parties;

(d)  continued operation after a fault appears;

(e)  normal wear and tear and service items;

(f)  failures caused by customer-supplied parts; or

(g)  vehicles with Emissions Deletes used on public roads where the issue arises from such illegal use or from the Emissions Deletes themselves.

Labour warranty is limited to workmanship and does not warrant the performance or longevity of customer-supplied parts.

7.4. How to Claim. To claim, the Customer must promptly notify the Business in writing, provide proof of purchase (invoice), current odometer reading, service records reasonably requested, and make the vehicle or Part available for inspection at the Business’s premises. Do not authorise third-party repairs if seeking to claim under the Business’s express warranties, as the Business may not be responsible for costs it has not approved. This does not limit any right to have urgent repairs performed to mitigate loss where required by the ACL for consumers.

7.5. Transferability. Express warranties are not transferable to subsequent owners unless agreed in writing.

 

8. AUSTRALIAN CONSUMER LAW (ACL) — CONSUMER GUARANTEES

For consumers: Our Services and goods (Parts) come with guarantees that cannot be excluded under the ACL. For major failures with Services, you are entitled to cancel your Services contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to have the Services remedied within a reasonable time if they fail to be of acceptable quality and the failure is not a major failure. For major failures with goods, you are entitled to a replacement or refund and for compensation for any other reasonably foreseeable loss or damage. If the failure with the goods does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. Nothing in these Terms excludes or limits consumer guarantees or remedies under the ACL for consumers.

 

9. PRICING, PAYMENT, GST AND OVERDUE AMOUNTS

9.1. Price and Components. The “Price” is the total amount payable for the Parts and/or Services as stated in the accepted Quote or invoice and includes, as applicable: labour, Parts, consumables, environmental or waste fees, travel and expenses for mobile work (“Expenses”), storage fees, and any surcharges (such as card surcharges or after-hours surcharges) disclosed by the Business.

9.2. GST. Prices are stated exclusive of GST unless expressly stated otherwise. GST will be added where applicable and shown on tax invoices issued by the Business.

9.3. When Payment Is Due. The Booking Fee and any required deposit are payable at the time of Booking or before ordering special-order Parts or starting work, as notified. The balance of the Price and any Expenses are payable on completion of the Services and before release or collection of the vehicle or Parts.

9.4. Payment Methods. The Business accepts payment by electronic funds transfer (EFT), approved credit or debit cards, and cash (where lawful and practical). Card payments may attract a disclosed surcharge.

9.5. Overdue Amounts. Interest accrues on overdue amounts at the Reserve Bank of Australia cash rate plus 2% per annum, calculated daily and compounding monthly, from the due date until paid. If any amount remains unpaid 5 Queensland Business Days after the due date, the Business may cease work and recover reasonable additional costs of recovery (including reasonable internal administration and third-party collection costs).

9.6. Security and Lien. In addition to any security interest under Section 5, the Business has a repairer’s lien and may retain possession of the vehicle or Parts until all amounts due are paid in full.

9.7. Set-Off. The Business may set off amounts it owes the Customer against amounts the Customer owes the Business under these Terms, acting reasonably and in compliance with applicable unfair contract terms laws.

 

10. CANCELLATIONS, RESCHEDULING AND NO-SHOWS

10.1. Customer-Initiated. The Customer may reschedule or cancel a Booking by giving at least 1 Queensland Business Days’ notice. If cancelled with less than 1 Queensland Business Day’s notice, the Booking Fee is forfeited. If special-order Parts were already ordered, any deposit may be forfeited to the extent permitted by law and net of any recoveries the Business can reasonably obtain.

10.2. Business-Initiated. The Business may reschedule due to weather (for mobile or outdoor work), safety concerns, parts delays, staff illness, or other reasonable causes. The Business will notify the Customer and use reasonable endeavours to rebook. If no mutually acceptable time is available, the Booking may be cancelled and any Booking Fee or deposit for unperformed Services will be refunded unless costs have already been incurred, subject to the ACL for consumers.

 

11. VEHICLE COLLECTION, STORAGE, LIEN AND DISPOSAL

11.1. Collection Notice. The Business will notify the Customer when the vehicle is ready for collection (the “Collection Notice”). The Customer must collect the vehicle within 14 days of the Collection Notice.

11.2. Storage Fees. If the vehicle is not collected within 14 days of the Collection Notice, storage is charged at $40 per day (or part thereof) until collection or lawful disposal.

11.3. Final Notice and Disposal. If the vehicle is not collected after the Collection Notice, the Business may issue a final notice (the “Final Notice”). If still uncollected within 6 months of the Final Notice, the Business may sell or otherwise dispose of the vehicle using a reasonable method and in accordance with applicable Queensland law relating to uncollected goods and repairers’ liens. Sale proceeds will be applied to amounts owed (including storage and reasonable sale costs), and any balance will be remitted to the Customer within a reasonable time.

11.4. Proof of Ownership and Release. The Customer must provide proof of identity and ownership, and pay all outstanding amounts, before the vehicle is released.

11.5. Personal Property. The Business is not responsible for loss of personal property left in the vehicle unless caused by the Business’s negligence. The Business may remove and store obvious valuables and charge reasonable storage or handling.

 

12. RISK WHILE THE VEHICLE IS IN OUR CUSTODY

12.1. Duty of Care. The Business will exercise reasonable care while the vehicle is in its custody. Vehicles may be stored inside or in secure outside areas, depending on space, vehicle size and work type.

12.2. Subcontractors and Third Parties. The Business may use subcontractors or third parties (including machine shops, auto electricians, transport providers and dyno operators) to perform parts of the Services. The Business remains responsible for ensuring the Services it supplies are performed with due care and skill. Third-party warranties may apply to their work or Parts.

12.3. Road Tests and Transport. The Customer authorises reasonable test drives and transport of the vehicle as necessary for diagnosis or verification. The Customer accepts ordinary risks inherent in such activities. The Business is not liable for incidents except where caused by the Business’s negligence or failure to exercise due care and skill.

 

13. LIABILITY — EXCLUSIONS AND LIMITATIONS (SUBJECT TO ACL)

13.1. Exclusions. Subject to the ACL for consumers, the Business is not liable for loss arising from:

(a)  the Customer’s breach of law (including using non-compliant or modified vehicles on public roads);

(b)  property loss or personal injury arising from the Customer’s use of the Parts or Services after delivery, except where caused by the Business’s negligence;

(c)  failures of customer-supplied parts;

(d)  vehicles that are not properly registered or insured; or

(e)  works, alterations or repairs not performed by the Business after delivery.

13.2. Limitations. Subject to the ACL for consumers:

(a)  the Business is not liable for consequential, indirect or special losses, including loss of profits, business interruption, loss of opportunity, loss of goodwill or data loss;

(b)  the Business’s liability is reduced to the extent the Customer contributed to the loss or failed to mitigate it; and

(c)  the Business’s aggregate liability for all claims arising out of a job is capped at the Price paid for the relevant Parts and/or Services.

13.3. Carve-Outs. Nothing in these Terms excludes or limits liability that cannot be excluded under law, including consumer guarantees under the ACL for consumers, liability for death or personal injury caused by the Business’s negligence, or liability for fraud, fraudulent misrepresentation or wilful misconduct.

 

14. TERM AND TERMINATION

14.1. Term. For each job, these Terms apply from acceptance under the Introductory preamble until the Services and related obligations are completed and all amounts are paid.

14.2. Termination for Convenience. Either party may terminate the portion of the Services not yet started on at least 14 days’ written notice. Consequences for deposits and special-order Parts are as set out in Section 2.3, subject to the ACL for consumers.

14.3. Termination for Breach. Either party may terminate immediately by written notice if the other party materially breaches these Terms and fails to remedy the breach within 10 Queensland Business Days after receiving written notice specifying the breach and required remedy.

14.4. Consequences of Termination. On termination, the Customer must pay for Services performed and costs reasonably incurred up to termination. Subject to the ACL for consumers, payments already made are non-refundable except to the extent of unperformed Services or unused Parts that can be returned for credit. The Business may recover reasonable direct costs arising from termination (including supplier restocking fees). The repairer’s lien continues until all amounts due are paid.

 

15. RULES THAT APPLY ONLY TO CONSUMERS

15.1. Consumer Guarantees. Section 8 applies. Consumer guarantees under the ACL cannot be excluded and apply to eligible consumer transactions.

15.2. Change of Mind and Cancellations. Except as required under the ACL or agreed by the Business in writing, change-of-mind refunds are not offered. The Business may, at its discretion, allow cancellations or returns on fair and reasonable terms (for example, less any supplier restocking fees and non-returnable shipping).

15.3. Transparency. The Business aims to present pricing and key terms clearly and fairly, seeks necessary authorisations for additional work, and will not seek to rely on any unfair contract term to the extent prohibited by law.

 

16. RULES THAT APPLY ONLY TO BUSINESS AND FLEET CUSTOMERS

16.1. Application. This Section applies when the Customer acquires the Services or Parts wholly for business use (including fleet customers). Note: Small business customers may still have protections under the ACL and unfair contract terms laws.

16.2. Warranties. The express warranties in Section 7 apply. To the extent permitted by law and subject to any non-excludable rights (including any that may apply to small businesses under the ACL), no other warranties are given.

16.3. Reliance. The Customer acknowledges it has not relied on any representation or warranty not expressly set out in the accepted Quote or these Terms.

16.4. Service Levels and Downtime. Time is not of the essence. Subject to the ACL and to Section 13.3, the Business is not liable for downtime or loss of use.

16.5. Purchase Orders. If the Customer issues a purchase order, the Terms in the accepted Quote and these Terms prevail over any terms in the purchase order unless expressly agreed in writing by an authorised representative of the Business.

 

17. MOBILE SERVICES; PICK-UP AND DROP-OFF

17.1. Mobile or on-Site Work. For mobile or on-site Services, the Customer must ensure suitable access, parking, and, if needed, reasonable traffic control. The Business may abort or suspend work if conditions are unsafe, unlawful or impractical and may charge reasonable fees for time and travel incurred.

17.2. Pick-Up and Drop-Off. If vehicle pick-up and/or drop-off is offered and agreed in writing:

(a)  risk during transit is with the Business except to the extent loss is caused by factors beyond the Business’s reasonable control or by the Customer;

(b)  the Customer authorises necessary road use and provides current registration details; and

(c)  on handover, parties will conduct a brief inspection and note any visible damage or issues.

 

18. PRIVACY, DATA AND COMMUNICATIONS

18.1. Personal and Vehicle Data. The Business collects and uses personal information and vehicle or ECU data for bookings, diagnosis, repair history, warranty and records. The Business’s Privacy Policy at willysworkshop.com.au explains how personal information is managed.

18.2. Communications. The Customer consents to receive notices, approvals, invoices and updates by email or SMS. The Customer may opt out of marketing communications at any time using the provided method, while still receiving transactional or service-related communications.

18.3. Records and Tune Files. The Business may retain copies of ECU files, tune data and related diagnostic information as part of its records. Tune files, calibrations and associated intellectual property created by the Business remain the Business’s intellectual property and must not be copied, disclosed or resold without written permission.

 

19. DISPUTE RESOLUTION

19.1. Good Faith Process. If a dispute arises, the parties will promptly meet (in person or virtually) and negotiate in good faith to seek resolution before commencing formal proceedings.

19.2. Urgent Relief. Either party may seek urgent injunctive or equitable relief from a court.

19.3. External Forums. Subject to Section 21 and Section 20, Queensland courts and tribunals (including QCAT, where applicable) have jurisdiction.

 

20. GENERAL TERMS

20.1. Subcontracting and Assignment. The Business may subcontract performance of the Services. Neither party may assign its rights or obligations without the other party’s prior written consent, not to be unreasonably withheld or delayed, except that the Business may assign or novate any debt or receivable to a collection agency or financier without consent.

20.2. Force Majeure. Neither party is liable for delay or failure to perform due to events beyond reasonable control (including natural disasters, epidemics, supply chain interruptions, strikes or government actions), except that payment obligations are not excused.

20.3. Notices. Formal notices under these Terms may be sent by email or post to the contact details last notified by the receiving party. An email notice is deemed received when sent unless the sender receives a failure notice, or if sent outside business hours, on the next Queensland Business Day. A posted notice is deemed received 5 Queensland Business Days after posting. Operational communications, approvals and variations may also be made and agreed by SMS as provided in Section 2.4.

20.4. Severability, Waiver, Entire Agreement. If any term is unlawful or unenforceable, it is severed and the remainder continues in force. A failure or delay to exercise a right is not a waiver. These Terms and the accepted Quote comprise the entire agreement for the relevant job and supersede prior representations not expressly included.

20.5. Governing Law and Jurisdiction. These Terms are governed by the laws of Queensland, Australia. Each party submits to the exclusive jurisdiction of the courts of Queensland and courts of the Commonwealth of Australia having jurisdiction in Queensland.

20.6. Definitions. In these Terms, “Queensland Business Day” means a day that is not a Saturday, Sunday or public holiday in Queensland; “GST” means goods and services tax under A New Tax System (Goods and Services Tax) Act 1999 (Cth); and “Version Date” has the meaning in Section 1.3.

 

21. CONTACT DETAILS

 

Legal Name	Willys Consolidated Pty Ltd (ACN 662 022 077), trading as Willy’s Workshop
Workshop Addresses	12 Commerce Avenue, Warana QLD 4575 291 Cliveden Avenue, Oxley QLD 4075
Email	accounts@willysworkshop.com.au
Phone	(07) 5619 7869 (Warana)  |  (07) 3377 3421 (Oxley)
Website	willysworkshop.com.au
ABN	93 662 022 077
Version Date	20 March 2026